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Hard Drive Crash

by S.McMinn
What to do if this happens.

The first rule is do not panic, it is normal to get upset and frustrated but if you get frustrated and bang things it will be more costly to you in the end.

Listen to the hard drive it it is making noises such as clinking, grinding etc, shut it off, this normally means that there is something wrong with the drive and if it continues to run recovery is less likely to happen.

If at all possible write down all information concerning the hard drive the model number is the most useful for techs that will be helping you retrieve your data and help you with a solution. But remember the longer you wait the more costly it will be to you.

Tips on removing the hard drive yourself:
Hard drives are sensitive to static shock so make sure that you unplug the computer before you attempt to remove the hard drive. Also make sure that you have no static yourself, one way to do this is to touch the power supply cord when it is plugged into the computer and if all possible place the removed hard drive in a static free bag.

When you send your hard drive out to be repaired, place the drive in a static free bag and wrap it in protective wrapping to avoid any further damage during the mailing process.

Before you send out your drive for repairs make sure that you research on the company that will be fixing the hard drive.

The first thing to look for is that they have experience in physical damage of a hard drive, otherwise you may more damage done.

Note: To avoid losing important data if your hard drive crashes the common rule is to do backup discs with all your valuable data such as a cd or dvd.


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